Shipping FAQs

CAN I HAVE MY ORDER SENT TO A PO BOX?

We use a courier for the majority of orders. If you have a special request to use a PO Box, please give us a call on 02 6212 2800 so we can arrange this for you.

WILL I RECEIVE TRACKING DETAILS?

The majority of orders will receive tracking details immediately. If you require tracking details for the below items, please give us a call on 02 6212 2800.

• Steeden merchandise
• BLK merchandise
• Signage

HOW MUCH WILL MY POSTAGE COST?

Postage is dependent on the number of items you order.

Free postage is available for orders over $200 on applicable Steeden items only.

CAN I HAVE MY ORDER EXPRESS POSTED?

Some items can be express posted. BLK merchandise, Steeden Merchandise and signage cannot be express posted. If you chose express post on these items, we will notify you immediately and arrange a refund for the difference between standard and express post.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

BLK Merchandise: The majority of BLK items are made to order, the general manufacture time is 4 - 5 weeks. Please allow up to 5 weeks for delivery.

Steeden: Please allow 5 – 7 business days

Signage: The general manufacture time is 4 - 5 weeks. Please allow up to 5 weeks for delivery.

Referee Apparel: Please allow 5 – 7 business days.

DO YOU OFFER INTERNATIONAL POST?

Please contact us on 02 6212 2800 or email sales@touchfootballshop.com.au if you would like to arrange delivery outside of Australia.

WHICH POSTAGE SERVICES DO YOU USE?

We use of combination of Australia Post EParcel, Fastway Couriers or TNT.

I'VE JUST ORDERED SIGNAGE, HOW LONG WILL IT TAKE TO ARRIVE?

Your signage is custom made upon ordering. For this reason, it could take up to 6 - 8 weeks for delivery. We'll keep you updated along the way!